Chief of Staff

&

With 12 years of experience in the tech industry, Erin has expertise in operations and growth strategy for companies ranging from Series D to $1B public companies.

Growth Strategist

Currently

Head of Strategy & Operations, Channel & Service Growth

Supporting SQSP & Acuity Enterprise, Business Development, Domain & Website Reseller and Pro User Partner Business Lines

Strategic Planning & Cross-Functional Alignment

Champions cross-departmental collaboration to drive strategic investments, orchestrate operations and planning, and leverage internal networks for strategic alignment and impact.

Operational Excellence & Accountability

Leverages data to optimize business unit performance; establishes and tracks team accountability metrics; designs models for strategic problem-solving; identifies and clears execution barriers for project success.

Internal Consulting via Data & Market Analysis

Creates compelling stories to communicate department performance; offers advisory services; tracks market trends to identify competitive opportunities; applies ROI-focused approach to strategic business decisions.

About Erin

Erin is a seasoned strategist in the tech industry who has a strong inclination towards operational efficiency and accountability. She firmly believes in the potential of the community to enhance products, services, and life in general. Erin possesses expertise in creating both short-term and long-term strategies and can skillfully obtain cross-organizational support by presenting compelling, data-driven stories.

As a compassionate leader, Erin is passionate about helping individuals and teams grow. She is also highly organized and values structure.

Additionally, Erin is an outdoor enthusiast, an entrepreneur, and a certified Yoga Teacher. She currently resides in New York's Hudson Valley with her husband, Devin, and their dog, Banjo.

  • "Erin's superior organization skills make projects really well thought out and delivered, creating a great example for team members to follow."

    — Manager, 2023 Annual Review

  • "With Enterprise, Erin has such deep knowledge of the metrics, performance, and particularly how the funnel works. The team, and wider stakeholders like finance, are reliant on Erin and her modeling to measure the performance and forecast future performance of the business."

    — Manager, 2023 Annual Review

  • "Erin is extremely empathetic and is probably the first manager I’ve had who sees me as a person outside of just my role. Work is better when your manager wants you to succeed and pushes you to be constantly improving, and I highly value that I have that in Erin."

    — Direct Report, 2021 Annual Review

  • "Erin is super collaborative. She involves the wider team in lots of decision making which makes it feel like we're all in this together."

    — Direct Report, 2021 Annual Review

  • "Erin's role has changed in earnest three times this year. Despite the fluidity, Erin's positivity and can- do attitude has shown through. She's cleaned up messes, made things streamlined, and made an impact on developing employees on the team."

    — Manager, 2022 Annual Review

  • "Erin is a trusted employee and has been invaluable this year in terms of making shifts in strategy, posing challenging questions, and ensuring we are doing whatever we can for the team goals."

    — Manager, 2023 Annual Review

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